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Hainanese Boneless Chicken Rice

By peace | July 2, 2008

This is the Hainanese Boneless Chicken Rice stall which we frequent very often, almost every weekends. However, I began to get ’scared’ of it, and decide for the time being (see how everything goes), NOT to buy from them anymore.

These were taken some time back, to be precise, on 6th April 2008. Ever since then, the service and the quality of the chicken had not been very good. There was inconsistency too — sometimes they charged $12 (one time), sometimes $15 and sometimes $14 and some other times other price.

One day, we decide to ask the normal guy which we often see (the one who look like the owner, one of the partners perhaps, the honest one). He told us the price is $14 (for four person — four plates of rice and one big plate of roasted chicken breasts).

Reasons:

1. No standard price - as mentioned above.
2. Dishonesty - as with the price in particular. There were times when I trained my children to buy from them. The dishonest Chinese woman (tied hair, long hair woman, China) was very dishonest, always. I observed that whenever she took orders from my children, the chicken rice which bought home were very ‘lousy’ — sometimes black, and there was once, only two small piece of chicken in the packet of chicken rice, with lots of cucumber. Both my children had no appetite to eat, with such kind of food. I was so angry, and that was the limit and the last I asked my children to order from them. They cannot be trusted.

Yet, I still buy chicken rice from them. On the following week, I complained to them, whoever present. The ‘regular’ accepted my explanation, apologised and pay me back the money. That day, we again bought chicken rice from them. But from that day, the children did not order from them.

3. Food Not cooked thoroughly - As mentioned above, I always ordered chicken breasts and rice from them. What we ordered is always standard. However, nowadays, their standard were really getting inconsistent and going ‘lousy’. I asked Richard,”Is our standard getting higher or their standard getting poor?” Anyway, it is very obvious. The chicken was not cooked thoroughly, bloody everywhere, most pieces of chicken. First, one or two pieces. Next, getting more and more pieces and then the next time, the pictures below, that was the real limit and the last.

Four person, four rice and one plate of chicken breast cost $14. That day (Richard’s bicycle front wheel was spoiled), Clara went for camp, and there were only the three of us left to eat Chicken Rice. Richard went to order as usual. However, when the food came, it looked different. The person asked for $13.50. Richard asked why, and the ‘China-looking’ guy said,”give you more food”. Well, I don’t want to argue more, just a few dollar difference. BUT, I saw the chicken, different, and I ate, NOT CHICKEN BREAST, and that was ENOUGH. I brought the whole plate to them. I told the ‘regular’ guy,”I always buy from you. I asked for Chicken breast and you give me what meat? You think I cannot tell? You even charged more! 4 person $14, 3 person also so expensive, $13.50. I never complained and pay you still, yet you do this kind of thing, so dishonest.” The ‘regular’ guy said to the ‘china-looking guy’,”See, I tell you already, See, tell you already!” Then he said,”nevermind, we changed for you.”

I walked back to my seat. Minutes later, they brought the plate back. This time, chicken breasts, but no Achar and no tomatoes, and little cucumber. The plate also reduced, become small plate. I went to them, asked them for more Achar. But I was still not satisfied. The food was not normal, even Richard felt that. It tasted like overnight chicken — and that explains why so much chicken was uncooked, so that they can boil again and again when there are left overs. (that was my prediction, and Richard’s too. At first I was not too sure, but later, I saw that the coffee shop, S 11 was 24 hours, and I was rather sure, and confirm sure, the chicken they served us was indeed not fresh. Even the soy sauce was so diluted and not any fragrant nor smelled nice. First time, this chicken rice taste horrible and that was enough.

And we really did not eat their chicken rice last weekend. The ‘china woman’ looked at us while we stood there ordered Duck rice. Richard said,”There is no Bao Jia (guarantee ‘eatable’) one.” We were too nice to them already, but they had gone overboard, and for that they will lost their customers. If they treasured their customers, even for ONE customer they valued, I would change my mind about them.

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